Cape Cod Family Resort

Stayed this past weekend with my family. Weather was perfect, not to crowded, everyone had a great time. The boys loved the Inflatable park and the wave pool. My wife's favorite part was security. She lost her phone and Jeff took it upon himself to get my info and was in constant contact until the phone was recovered on sunday afternoon. He then send the phone back to us overnight so she had it Tuesday. Great place good times amazing staff! Hope to spend many more summer vacations there.

This place was great in years before but they are losing their appeal. They increased their prices but got rid of outdoor pool, breakfast and bocci ball court. If you have a room facing the park, the lights shine through the windows and the movie nights and games keep people outside and loud latest night and early the next morning. The waterpark staff watched while kids ran wild with adult supervision because the adults were at the new swim up bar. I spoke to the front desk since the AC in my room sounded like a kid screaming and they didn't care, have maintenance check it out or offer a different room. Overall, I would not recommend this place.

Water park was great for a relaxing day with the kids. Inflatable park was good too. I wouldn’t come here just for the inflatable park but my kids did have fun for an hour or so. We tried out the outdoor pool at the main hotel and it was clean but looked about 200 years old. There was cement from them attempting to make repairs everywhere. Just very trashy. Water was clean but pool just felt gross because it was cosmetically destroyed. we were at the family rooms which were a block down.. there not. It’s four or five. There was no explanation of anything when we checked in. Here’s your key. That was it. We walked around and quickly realized the pool here had no water in it. So we would have to use an indoor pool or go to the other hotel?!? we reached our room shortly after and realized there was squished bugs all along the ceiling and spiders EVERYWHERE. The mirror above the bed was covered in spider webs. The floor was clean but spiders in every corner and squished bugs everywhere. Old food in the wall next to the trash can. 🤮 I did notify the front desk and they initially told me that house keeping leaves at 3 and there was nothing they can do. And then another person popped their head in and said she would contact the manager. Well here it is 10:00 and my girls are petrified to go to sleep and NOTHING has been done. Let me just say I did read reviews but there was some good ones so I thought we would give it a try. I’m not one to turn something down because of a couple bad reviews but do yourself a favor and avoid staying at the hotel. Get day passes to the parks and stay somewhere else. this is disgusting and the fact that they did absolutely nothing is unacceptable.

If you are anticipating getting any sleep, be forewarned this is not the place to stay overnight. We chose this place based off the 4 star review rating, which did not boast an accurate depiction of the place. First off it is a one star hotel, yet you are being charged a five star hotel price. The cleanliness is sorely lacking. If you are staying with toddlers who are curious of their surroundings be prepared for them to find every bug, random object, and other questionable items left in the room. Bathroom had mildew or mold and you could smell it. The light fixture did not work at all so using the bathroom after dark was interesting. This is advertised as a family place for kids of all ages so you expect some noise from excited kids having a blast on vacation. What we did not expect was adults drinking alcohol, smoking, playing loud music late into the evening sitting right outside our window. We also had a downstairs room and expected to hear kids running around, jumping, stomping feet etc above us. We did not expect however the adults to continue the noise non stop for hours past the facilities "quiet hours", and not being able to sleep due to the loud noise. I don't mean around 9 or 10 pm, try until 3 am in the morning. Good luck trying to sleep or have your exhausted kids stay asleep with all that ruckus. However if you are looking for a party place to stay up late, make tons of noise and also be able to bring your kids along then I can see you highly enjoying your stay. But if you expect a decent nights sleep with overtired exhausted kids stay elsewhere for your own sanity.

The park was nice and the office staff during check in and check out were friendly and helpful but the staff at the park were less then pleasant and the prices are a bit high. 3 nights with park passes for 5 people cost $1400. There is no shade unless you want to spend a couple hundred dollars or more to “Rent” a “Cabana”. Our rooms where in another building up the street several hundred yards from the park and main office. Our 7 yr old was trying to step up into a bounce house and the staff member said “Go” with an attitude. When my wife went up to the window to get slushie drinks a couple staff members were talking and ignored her. She went to another window to order drinks and was charged for items she didn’t order. Cost $20 for 4 slush drinks that are only $4 a piece. Hard to understand what they were saying but she heard them say something about a water which she didn’t order or receive but was charged for one. While walking from my truck to our room a staff member in a pickup truck accelerated right Toward me as I was walking across the parking lot as if he was trying to hit me.

The water park was mostly good but it seems like many of the lifeguards have zero care about safety and just stand there while kids do unsafe things. 1 of the 2 inflatable water slides were shut down. The dry inflatable park was interesting but many of them were very worn out. The velcro wall needs to be replaced. Its so worn that the kids couldnt even stick to it at all. The arcade there is small. Mostly just ticket games and very few proper arcade games. In fact, the only ones were a couple generic racing games. The rooms... the family rooms basically do the bare minimum. If that. 1 side table between 2 of the 3 beds. So 4 of the 6 people just dont get a side table. No lights next to the end bed either. The window at night is like a spotlight that lights up the entire room to an annoying amount. No curtains and light just goes right through the shades. The shades look nice but do nothing to block the really bright lights outside. Not a bad thing to have bright lights outside but this picture was taken with a cell phone with all internal lights off and cell phones are notoriously bad at low light pictures without night mode on. The picture does not do it justice with how bright it was. Then there was clearly water damage at some point and the paint, while not ripped has created a somewhat air bubble in the ceiling. The breakfast... why even advertise it? Cereal, bagles, coffee and make yourself waffles...